7-Day Return Window
You may request a return within 7 days of delivery if the product is unused, sealed (where applicable), and in original packaging with tags intact.
Eligible Reasons
- Wrong product delivered
- Damaged or defective item received
- Product significantly different from description
- Quality concern reported with photos within 48 hours of delivery
Non-Returnable Items
For hygiene and safety, opened/used personal care items, products without original seal, or items damaged due to misuse may not be eligible for return.
How to Request a Return
Email us at info@synoherbal.com or WhatsApp +91 8447810720 with your order number, photos (if applicable), and reason. Our team will guide you through pickup or return shipping.
Refunds
Approved refunds are processed to your original payment method within 5–7 business days after we receive and inspect the returned product. COD orders may be refunded via UPI/bank transfer.
Exchanges
Subject to stock availability, we may offer an exchange for the same or equivalent product. Contact support for assistance.
Last updated: July 5, 2026
