Return & Refund Policy
At Syno Herbal, we strive to ensure customer satisfaction.
1. Return Eligibility
- Returns must be requested within 7 days of delivery
- Product must be unused and in original packaging
- Invoice or proof of purchase is required
2. Non-Returnable Items
- Opened or used products
- Personal care items (for hygiene reasons)
- Products bought on clearance or special offers
3. Damaged or Wrong Products
If you receive a damaged or incorrect product:
- Report within 48 hours of delivery
- Share photos/videos as proof
- We will arrange replacement or refund
4. Refund Process
- Refunds are processed after product inspection
- Original payment method will be used
- Refund may take 5–7 business days
5. Cancellation Policy
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not possible
6. Return Shipping
In case of defective or wrong product, return shipping will be handled by us.
For other returns, shipping charges may apply.
7. Contact Us
📞 +91 98765 43210
📧 info@synoherbal.com
📍 Mumbai, Maharashtra, India
By purchasing from our website, you agree to this Return & Refund Policy.